As Smart Messenger interoperates with AddPac’s Customer Premise Equipment (CPE) products, which are based on its Next Generation Multi-Media Telephony Solution, it can provide all different kinds of services such as Messenger Service , Telephone Directory, User’s presence, Unified Massage (Voice Mail, Short Message), Call Control and Forward Setup functions.
Smart Messenger can be operated by AddPac Technology’s proprietary protocol called Smart Service Control Protocol (SSCP), which is managed between AddPac’s IP PBX and IP CPE’s in an environment of Microsoft Window based PC Platform. In order to provide User Presence features on real-time basis, such as user busy, on-line, user away, etc, the Presence server can be mounted and operated on IP-PBX. The Presence Server can be operated on the same hardware platform and can be operated independently in the platforms separated to each other.
Smart Messenger Protocol Structure
AddPac Technology’s Smart Messenger executes Messenger function via IPC (inter-process communication) or network communication between Presence Server and Call Manager. Through SSCP session, Smart Messenger is connected to Call manager and Presence Server and consists of Messenger Window and Call Control Window in a broad sense.
Smart Messenger Diagram
Smart Messenger System Diagram
Smart Messenger Login
AddPac Smart Messenger’s Log-in Display can be categorized in 3 parts largely. Set-up part enables IP address and port number of Presence Server to fixed and it also provides Automatic Log-in and Automatic Input features.
Smart Messenger Login
Smart Messenger Structure Main Display
Main Display of Smart Messenger consists of 4 major parts. As you can see from the following diagram, Part A provides information on a configuration of internal and external telephone directory of an organization. External telephone directory includes a list of customer directory. Internal and external telephone directory also provides information on public and private telephone directory. Configuration of private telephone means a telephone directory which can be edited by user. The telephone icon at the end of the left in the middle provide Call History for outgoing and incoming telephone numbers.
Smart Messenger Main Display
Part B of Main Display provides indication of a set up status and shows control set ups, Message Box On/Off, User Search function and button all together Part C provides list display function for Inbox List Display. Voice Mail List and Short Message List can also be exhibited. Part D provides the supplementary functions of IP Phone and Video Phone. It also provides a dial pad and soft key features.