IPNext20W SOHO Call Manager

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IPNext20W SOHO Call Manager

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IPNext20W is a next-generation SOHO IP-PBX system for interworking with WiFi interface and various IP terminals of AddPac (AP-VP300 IP Video telephone, AP-IP300 IP Phone, AP-WP100 WiFi Phone, etc.) to provide multimedia IP telephony services as well as the traditional IP telephony. This product is built based on the high performance embedded RISC and suitable for the small and medium size companies. IPNext20W inter-works well with the various IP telephony products of AddPac to provide a variety of IP application service.

Table 1. IPNext20W Usage

Service Category	Service Explanation	Required Devices for Connection
IP-PBX	Call Scenario, Call Transfer Ring Tone, Music on Hold, User Presence, Voice Mail, IVR	AP-VP500 Video Phone AP-VP300 Video Phone AP-VP280 Video Phone AP-VP250 Video Phone AP-VP150 Video Phone AP-VP120 Video Phone AP-IP300 IP Phone AP-IP150 IP Phone AP-IP120 IP Phone AP-IP90 IP Phone AP-WP100 WiFi Phone Smart Messenger
WiFi Interface Feature	802.11b/g Interface, WiFi Access Point, NAT Accelerator	AP-WP100 WiFi Phone, WiFi Terminal (PC, etc)

Next-Generation SOHO IP-PBX

The front system panel of AddPac IPNext20W NGN (Next Generation Network) SOHO IP-PBX is built with device status LED displays. It has two 10/100 Mbps fast Ethernet ports, the RS-232C console port for Command Line Interface (CLI). Also, it supports WiFi interface. WiFi interface performs WiFi access point for accessing wireless LAN data. The call features supported by IPNext20W including; SIP-based basic calls, ring tone, music on hold, blind transfer, call pickup, group call pickup, consult transfer, consult call, call waiting, call waiting notification, call park, call pickup remote, and hunt group. In addition, it is designed to support SIP, H.323 concurrently. A high capacity Flash Memory is installed to increase the stability while providing many application services such as Voice Mail.

RTP Proxy Features

Enterprise network environment (made up of both SIP server and IP phone) requires several IP addresses so that either IP version6 or private IP address in the NAT environment requires for enterprise networks due to the public IP address depletion. The RTP proxy feature is required for reliable multimedia communications between End-to-End terminals in private address IP address. The RTP proxy server feature is used for communication between a private IP terminal and a public IP terminal in between edge terminals such as IP phones, communication between a private IP terminal and a public IP terminal in the NAT environment, communication between private IP terminals, provide audio/video broadcasting in private and public IP environments, and enable audio/video conference calls in private and public IP environments. The RTP proxy feature can be operated regardless of VoIP signaling protocols such as H.323, SIP and supports both IP Version4/IP Version6 dual address systems.

User Presence Feature for Unified Communication

As User Presence feature provides user presence indication information in Smart Messenger Program (MS Window based PC platform environment) or in IP terminal (next generation IP telephony solution). User presence feature operates based on IP-PBX system and AddPac protocol SSCP (Smart Service Control Protocol) in between IP terminal (or in Smart Messenger). User presence function displays user on line status, user away and user busy and performs broadcasting regard of user information to all terminals (terminal with presence capability) from the collected information in each End-Point terminals.

Intelligent IVR

One of the most important features of SOHO IP-PBX solution is; ARS and IVR. IVR requires different IVR features for each different field including public office, company and Call Center. To accommodate the needs of user, AddPac IP-PBX solution provides the IVR scenario Editor; thus, user can map out in accordance with call scenario and provides IVR support feature tools to manage IP Key Phone System.

Unified Messaging Service

AddPac IPNext20W IP PBX system supports the network based media service. It is a total solution for interworking with VoIP gateway, IP video phone, IP phone to perform an announcement, ring back tone, music on hold. You may change the ring back tone and music on hold file in accordance with the schedule.

Unified Messaging Service for Voice Mail

IPNext20W SOHO IP-PBX system network messaging feature supports voicemail by interworking with VoIP gateway, IP video phone and IP phone in next generation multimedia telephony solution. It supports the SIP VoIP signaling, voice mail, multimedia message, IVR scenario for retrieving. User may setup the IVR voicemail environment by using VXML based IVR scenario editor program. It supports the memory quota setup function for storing voicemail and supports voicemail notification through email. You may play the voicemail through PSTN, VoIP, email and AddPac messenger program.

Firmware upgradeable structure

IPNext20W’s high performance RISC CUP is a programmable structure so that it is capable of improving functions, altering, and adding new features constantly. When additional features or alterations are needed, just directly download from the homepage or setting an auto upgrade option. You may use the latest features without much effort.

Reliable IP-PBX Solution

IPNext20W is an integrated network device that supports routing services, NAT/PAT, DHCP Server/Relay, and Quality of Service (QoS). In order to adapt into the variety of network environments such as xDSL, cable network, FTTH, Metro Ethernet, Metro ATM, dedicated lines, flexible IP environment, an advanced QoS (Quality of Service), security feature should be supported along with abundant network services. In this sense, IPNext20W supports two 10/100 Mbps Fast Ethernet interfaces. Based on this, IPNext20W supports advanced LAN-to-LAN routing and bridge services as well as various network and security services such as NAT/PAT. AddPac IPNext20W IP-PBX is a reliable solution built by using excellent technologies.

Audio/Video Privacy Protection

IPNext20W IP-PBX provides the network security of 'Standard & Extended IP Access List' for equipment access control and service security as well. It supports the security features enhanced by VPN, Secure RTP function as well as the data security and voice/video secure call functions for privacy protection.

AddPac IP Telephony Total Solution

AddPac technology is not just a vendor of SOHO IP-PBX BOX for the customer satisfaction, but it provides various products for appropriate network environment for VoIP, Media Gateway, audio/video terminals, audio/video MCU, IP audio/video broadcast, VoD solutions, network DVR solution, audio/video recording solutions, and traffic controller QoS device solutions. In all IP based multimedia telephony environment, various audio/video resources should be shared on an IP Network; thus, the integration of solutions for each area and entire solutions are very important. AddPac IP telephony solution is designed to consider the integrated multimedia solution so that it can satisfy the various needs of customer.

AddPac’s various VoIP Gateway series and multimedia network devices have been fully recognized in terms of its performance and stability throughout the world. IPNext20W will provide full satisfactions for customers who seek for a next generation IP telephony solution with our accumulated experience in the enterprise market and service provider market.

Network Diagram

Overall Features

High-Performance Microprocessor Structure

iFi Antenna Interface for WiFi Access Point

Network Interface: 10/100 Mbps fast Ethernet interface x2

User interface: 1port RS-232C serial console interface

User Terminals : AP-VP500, AP-VP300, AP-VP280, AP-VP250, AP-VP150, AP-VP120, AP-IP300, AP-IP150, AP-IP120, AP-IP90, AP-WP100, Smart Messenger

　　

AP-VP500 AP-VP500 Video Phone
High Performance & Powerful Communication Method

AP-VP300 AP-VP300 Video Phone
High Performance & Powerful Communication Method

AP-VP280 AP-VP280 Video Phone
High Performance & Powerful Communication Method

AP-VP250 AP-VP250 Video Phone
High Performance & Powerful Communication Method

AP-VP150 AP-VP150 Video Phone
High Performance & Powerful Communication Method

AP-VP120 AP-VP120 Video Phone
High Performance & Powerful Communication Method

AP-IP300 AP-IP300 IP Phone
High Performance & Powerful Communication Solution

AP-IP150 AP-IP150 IP Phone
High Performance & Powerful Communication Solution

AP-IP120 AP-IP120 IP Phone
High Performance & Powerful Communication Solution

AP-IP90 AP-IP90 IP Phone
High Performance & Powerful Communication Solution

AP-WP100 AP-WP100 IP Phone
High Performance & Powerful Communication Solution

Call manager: Ring Tone service, Music on Hold

SIP, H.323 signaling

Scenario editor and supporting tool for IVR Service

Unified Messaging Service for voice mail, Announcement, Ring Back Tone, Music on Hold, Fault tolerant and Scalability.

Number & Call Routing	Trunk Hunting by Preference or Sequential
	Calling Hunting by Preference, Simultaneous, Random
	Calling Hunting by Chained Hunting Group
	Partition for Address Grading
	Call Class for Call Access Control
	Number Translation Rule for Inbound/Outbound Call
	Centrex with Prefix Support
	Multiple Shared Devices with One Number
	Multiple Numbers on One Device
	Individual Call Park within Park Number Pool
	Group Call Park within a Group or Other Group
	Call Pickup of Ringing Call of Same Group or Other Group
	Call Pickup of Parked Call
	Call Transfer- Blind, Consult
	Call Forwarding – Unconditional, Busy, No Answer, Voice Mail
	Call Waiting
	Call Swapping
	Call Hold
Advanced Features with AddPac IP phone, Video Phone, etc	Multiple Call Handling with Call Status and Calling Line Number and Name
	Plug and Play with Auto Discovery Function
	Softkey Map Download and Control
Telephony and Service & Features	Voice Mail List View
	Parked Call List View
	Call Forwarding Setting
	Recent Call List View
	Calling Number and Name Identification
	Individual Call Park within a Group or Other Group by Softkey
	Group Call Park within a Group or Other Group by Softkey
	Call Pickup of Ringing Call of Same Group or Other Group by Softkey
	Call Pickup of Parked Call by Softkey
	Call Transfer – Blind, Consult by Softkey
	Call Waiting Indication
	Call Swapping by Softkey
	Call Hold by Softkey
	Conference Control
IP-PBX Signaling Protocols	SIP Application Server, Proxy, Registrar and Location Server(RFC3261)
	Multiple ITSP Trunk with SIP & H.323 Account Support - IP UA Client Role for Registering to ITSP SIP Server - H.323 Gatekeeper Client Role for Registering to ITSP H.323 Gatekeeper Server
IVR (Interactive Voice Response) & Auto Attendant	Default Auto Attendant Support
	IVR Function	Provides with GUI-based Smart IVR Scenario Editor
		Upload/Download Scenario by Smart IVR Scenario Editor
		Supports Multiple Concurrent Scenarios
		Support Recordable IVR Prompts
Voice Mail	Support Voice Mail with IVR
	Access from Remote Site via Trunk Support
	Voice Mail Notification Support
Conference	G.711 u-law, G.711 a-law, G.726 Internal 3-Party Audio Conference Support
	Ad-Hoc Conference
	Dial-Out Conference
	Meet-me Conference
	Multiple External MCU Support (Video, Audio, etc) : AP-MC1000, AP-MC3000
	Conference Chair and Participants Management
Music & Announcement	Music on Hold
	Replaceable Announcements
	Dialing Music/Tone Service
IP-PBX User & Device Management	LDAP(Lightweight Directory Access Protocol) Support - Support Hierarchical Organization
	Auto Discovery of IP Phones & IP Video Phones
	Monitoring Status of Phones
IP-PBX Miscellaneous Function	Distinctive Ring by Calling User
	Auto Config & Upgrade
	Intercom
	Personal Directory
	Downloadable Ring
Basic Routing	IPv4/IPv6 Dual Stack
	Management Routing	Telnet, FTP, TFTP, SSH, SNMP, Syslog support
		Packet filtering (Access-list)
		Static
Network Management	Standard SNMP Agent (MIB v2) Support
	Traffic Queuing
	Remote Management using Console, Rlogin, Telnet
	Web based Managements using HTTP Server Interface
Security Functions	Standard & Extended IP Access List
	Access Control and Data Protections
	Enable/Disable for Specific Protocols
	Multi-Level User Account Management
	Auto-disconnect for Telnet/Console Sessions
	PPP User Authentication Supports → Password Authentication Protocol(PAP) → Challenge Handshake Authentication Protocol (CHAP)
Operation & Management	System Performance Analysis for Process, CPU, Connection I/F
	Configuration Backup & Restore for APOS Managements
	Debugging, System Auditing, and Diagnostics Support
	System Booting and Auto-rebooting with Watchdog Feature
	System Managements with Data Logging
	IP Traffic Statistics with Accounting
Other Scalability Features	DHCP Server & Relay Functions
	Network Address Translation (NAT) Function
	Port Address Translation (PAT) Function
	Transparent Bridging (IEEE Standard) Function → Spanning Tree Bridging Protocol Support → Remote Bridging Support → Concurrent Routing and Bridging Support
	Cisco Style Command Line Interface(CLI)
	Network time Protocol(NTP) Support