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¾ÖµåÆÅÀÇ IP ÅÚ·¹Æ÷´Ï ¼ÒÇÁÆ®¿þ¾î ¼Ö·ç¼ÇÀº IP-PBX À¥±â¹Ý ¸Þ´ÏÁ® ¼ÒÇÁÆ®¿þ¾î(WSMM : Web Smart Multimedia Manager), ³×Æ®¿öÅ© ¸Å´ÏÁö¸ÕÆ® ½Ã½ºÅÛ(NMS : Network Management System), Ŭ¸¯-Åõ-´ÙÀ̾óÀ» À§ÇÑ ½º¸¶Æ® ¸Þ½ÅÁ®, °³ÀÎ Æ÷ÅÐ ¼ºñ½º¸¦ À§ÇÑ ½º¸¶Æ® À©µµ¿ì, ±â¾÷¿ë ½º¸¶Æ® ºô¸µ ¼ÒÇÁÆ®¿þ¾î, ½º¸¶Æ® ÀüÈ Áß°è´ë ¼ÒÇÁÆ®¿þ¾î µîÀ¸·Î ±¸¼ºµÇ¾î ÀÖ½À´Ï´Ù.
À¥±â¹ÝÀÇ ½º¸¶Æ® ¸ÖƼ¹Ìµð¾î ¸Å´ÏÁ® ( WSMM : Web based Smart Multimedia Manager)´Â ¾ÖµåÆÅÅ×Å©³î·¯ÁöÀÇÂ÷¼¼´ë¸ÖƼ¹Ìµð¾îIPÅÚ·¹Æ÷´Ï¼Ö·ç¼Ç¿¡¼ IP-PBX (SIP ¼¹ö±â´ÉÆ÷ÇÔ), MCU ÀåºñµéÀ»À§ÇÑ»õ·Î¿î °ü¸® ¼ÒÇÁÆ®¿þ¾î ÀÔ´Ï´Ù. WSMM Àº ¼ø¼öÇÑ À¥±â¹ÝÀÇ °ü¸® ¼ÒÇÁÆ®¿þ¾î ÀÔ´Ï´Ù.ÀÌ ¼ÒÇÁÆ®¿þ¾î´Â ´Ù¾çÇÑ À¥ ºê¶ó¿ìÀú ȯ°æ, ¿¹¸¦µé¸é ÀÎÅÍ³Ý ÀͽºÇ÷η¯, Å©·Ò À¥ºê¶ó¿ìÀú, ½º¸¶Æ®Æù, Æеå, ÅÇ À¥ºê¶ó¿öÀú¿¡¼ ¿î¿µµÇ¸ç IP-PBXÀÇ»ç¿ëÀÚ°ü¸®, µð¹ÙÀ̽º°ü¸®, ´Ù¾çÇÑ È£ °ü¸®±â´É(Call Management), ȸÀÇ °ü¸®±â´É, Event & Trace ¸ð´ÏÅ͸µ, °·ÂÇѵð¹ö±ë±â´ÉÀ»Áö¿øÇϴ¼ÒÇÁÆ®¿þ¾îÀÔ´Ï´Ù. WSMMÀº ±âÁ¸ SMM ¿¡ ºñ±³Çؼ¸Þ´º°¡ °£´ÜÇÏ°í ¼³Á¤À» ½±°Ô Çϵµ·Ï ¼³°è µÇ¾ú½À´Ï´Ù. ¶ÇÇÑ IVR ±â´ÉÀ» ±âº»ÀûÀ¸·Î žÀçÇÏ¿´½À´Ï´Ù. ±×¸®°í WSMM Àº 3¡¯rd ÆÄƼ »ç¿ëÀÚ¸¦ À§ÇÏ¿© IP-PBX API ±â´ÉÀ» Á¦°øÇÕ´Ï´Ù. °Å±â¿¡´Ù WSMM Àº °³ÀÎ Á¤º¸ ¼³Á¤, ÄÝ Æ÷¿öµù ±â´ÉÀ» À§ÇÑ À¯Àú Æ÷ÅÐ ±â´ÉÀ» Á¦°øÇÕ´Ï´Ù. SIP Call Flow, ´Ü¸» ¹× Æ®··Å© »óŸ¦ ºÐ¼®Çϱâ À§ÇÑ Áø´Ü±â´É(diagnostic tools) µéÀ» Áö¿øÇÕ´Ï´Ù. WSMM ÀºHTML, ÀÚ¹Ù½ºÅ©¸³À¸·Î µÈ ¸ðµÎ À¥ ºê¶ó¿ìÀú¸¦ Áö¿øÇÕ´Ï´Ù. ÀÌ ¼ÒÇÁÆ®¿þ¾î´ÂWindows XP, Vista, Windows 7, Windows Server 2000/2003, Linux/Unix Platform¸¦ Áö¿øÇÕ´Ï´Ù. Microsoft Internet Explorer 7.0/8.0/9.0, Google Chrome/Mozilla Firefox/Safari /Opera, JavaScript + HTML supported browser ( Android, iPhone, iPad,... )À¥ºê¶ó¿ìÀú¸¦ Áö¿øÇÕ´Ï´Ù. ½º¸¶Æ®NMS (Network Management System)´Â ¾ÖµåÆÅÅ×Å©³î·¯ÁöÀÇ Â÷¼¼´ë IP ¸ÖƼ¹Ìµð¾î ÅÚ·¹Æ÷´Ï ¼Ö·ç¼Ç¿¡¼ IP-PBX (SIP ¼¹ö ±â´É Æ÷ÇÔ), UMS(Unified Messaging Server)¼¹ö, User Presence ¼¹ö, RBT(RingBack, Coloring)¼¹ö, IVR ¼¹ö, RTP Proxy ¼¹ö, ¿Àµð¿À/ºñµð¿ÀMCU, ¹Ìµð¾î °ÔÀÌÆ®¿þÀ̵é, IP Àüȱâ, ºñµð¿À Àüȱâµé, ¿ÍÀÌÆÄÀÌ Àüȱ⠵îÀ» ü°èÀûÀ¸·Î °ü¸®Çϱ⠼ÒÇÁÆ®¿þ¾î ÀÔ´Ï´Ù. Smart NMS Àº Linux ±â¹ÝÀÇ ¼¹ö¿Í À¥ ±â¹ÝÀÇ Å¬¶óÀ̾ðÆ® ¼ÒÇÁÆ®¿þ¾î·Î ±¸¼ºµÇ¾î ÀÖ½À´Ï´Ù. Network Resource Management, Device Fault Management, Device Fault History Management, Device Status Management, Fault Notification Management, Device Fault Statistics, Device Model & Service Management ±â´ÉÀ» Áö¿øÇÏ´Â ¼ÒÇÁÆ®¿þ¾î ÀÔ´Ï´Ù. Smart NMSÀº °èÃþÀû ±¸Á¶(hierarchical)·Î ¼³°èµÇ¾î ´ë±Ô¸ð »çÀÌÆ®¿¡µµ Àû¿ëÇÒ ¼ö ÀÖ´Â ±¸Á¶·Î µÇ¾î ÀÖ½À´Ï´Ù. ÀåºñµéÀÌ ¼³Ä¡µÇ¾î ÀÖ´Â »çÀÌÆ®(Site)µéÀº °èÃþÀûÀ¸·Î ¼³°èµÇ¾î ÀÖÀ¸¸ç, ÇÑ »çÀÌÆ®¿¡ ¼³Ä¡µÇ´Â Àåºñ ¸®½ºÆ®µµ Category º°(example, Phone, Server, VoIP Gatgeway, Desktop, Network Camera, Switch) ·Î µî·ÏÇÒ ¼ö ÀÖµµ·Ï µÇ¾î ÀÖ½À´Ï´Ù. °èÃþÀû »çÀÌÆ® ±¸Á¶¿¡¼ ÇØ´ç »çÀÌÆ®ÀÇ °ü¸®ÀÚ¸¦ ÁöÁ¤ÇÏ¿© º¹¼öÀÇ °ü¸®ÀÚµéÀÌ ÀüüÀûÀÎ ³×Æ®¿öÅ© ±¸¼º¿¡¼ ºÐ»ê °ü¸®ÇÒ ¼ö ÀÖµµ·Ï ¼³°èÇÏ¿´½À´Ï´Ù. ¶ÇÇÑ °³º° ´ÜÀ§ ÀåºñÀÇ °ü¸®/¼³Á¤ ÇÁ·Î±×·¥À» ½ÇÇàÇÒ ¼ö ÀÖ´Â ±â´ÉÀ» Á¦°ø(ex: IP-PBX ¼³Á¤ ÇÁ·Î±×·¥ SMM(Smart Multimedia Manager) À» Á÷Á¢ È£ÃâÇÏ´Â ±â´É) ÇÏ¿© Smart NMS ÇÁ·Î±×·¥¿¡¼ Àå¾Ö °ü¸®»Ó¸¸ ¾Æ´Ï¶ó ³×Æ®¿öÅ©»óÀÇ °ü¸®´ë»ó ÀåºñÀÇ ½Ã½ºÅÛ ¼³Á¤±îÁö ÇÒ ¼ö ÀÖ´Â ±â´ÉÀ» Á¦°øÇÕ´Ï´Ù. Smart Messenger´Â ¾ÖµåÆÅÅ×Å©³î·¯ÁöÀÇ Â÷¼¼´ë IP¸ÖƼ¹Ìµð¾î ÅÚ·¹Æ÷´Ï ¼Ö·ç¼Ç¿¡¼ »ç¿ëÀÚ ´Ü¸» (¾ÖµåÆÅ IP Phone, Video Phone) °ú ÇÔ²² ¿¬µ¿µÇ¾î ¸Þ½ÅÀú ¼ºñ½º ±â´É, ÀüȹøÈ£ºÎ ±â´É, »ç¿ëÀÚÇÁ¸®Á¨½º ±â´É, Unified ¸Þ½ÃÁö ±â´É(Voice Mail, Short Message), Call Control ¹× Forward Setup ±â´É µî ´Ù¾çÇÑ ¼ºñ½º¸¦ Á¦°øÇÕ´Ï´Ù. Smart Messenger Àº MS À©µµ¿ì ±â¹ÝÀÇ PC Ç÷§Æ÷¿È ȯ°æ¿¡¼ ¾ÖµåÆÅ ÀÇ IP-PBX ¿Í IP ´Ü¸» »çÀÌ¿¡¼ ¾ÖµåÆÅ ÀÚü ÇÁ·ÎÅäÄÝÀÎ SSCP (Smart Service Control Protocol) ±â¹ÝÀ¸·Î ¿î¿µµÇ¸ç, ½Ç½Ã°£À¸·Î ÅëÈ Áß Ç¥½Ã °°Àº »ç¿ëÀÚÇÁ¸®Á¨½º ±â´ÉÀ» Á¦°øÇϱâ À§Çؼ IP-PBX¿¡ Presence ¼¹ö°¡ žÀçµÇ¾î ¿î¿µµË´Ï´Ù. Presence ¼¹ö´Â IP-PBX ¿Í °°Àº Çϵå¿þ¾î Ç÷¿Æ÷¿È¿¡¼ ¿î¿µµÉ ¼ö µµ ÀÖ°í ºÐ¸®Çؼ º°µµÀÇ Çϵå¿þ¾î Ç÷¿Æ÷¿È¿¡¼ ¿î¿µµÉ ¼ö µµ ÀÖ½À´Ï´Ù. Smart Window´Â ¾ÖµåÆÅÅ×Å©³î·¯ÁöÀÇ Â÷¼¼´ë IP¸ÖƼ¹Ìµð¾î ÅÚ·¹Æ÷´Ï ¼Ö·ç¼Ç¿¡¼ Á¢±Ù¼ºÀÌ ³ôÀº À¥(Web) À» ÀÌ¿ëÇÏ¿© IP-PBX °¡ÀÔÀÚÀÇ ´Ù¾çÇÑ °³ÀÎÁ¤º¸ ¼³Á¤À» ÇÒ ¼ö ÀÖµµ·Ï µµ¿ÍÁÝ´Ï´Ù. ÁÖ¿ä±â´ÉÀ¸·Î´Â °¡ÀÔÀÚ Á¤º¸±â´É, ¾Ë¶÷±â´É, °Ë»ö±â´É, È£Àü´Þ±â´É, ½ºÇÇµå ´ÙÀ̾ó ±â´É, ÄÁÆÛ·±½º¿¡ °ü·ÃµÈ ±â´ÉÀ» Á¦°øÇÕ´Ï´Ù. °³ÀÎÀÎÁõÁ¤º¸ÀÎ ·Î±×Àΰú Æнº¿öµå¸¦ ÀÔ·ÂÇÏ¿© Smart Window ¼ºñ½º¸¦ ½ÃÀÛÇϸç Smart Window ÀÇ ±âº» ȸéÀº ¸Þ´º, ÄÁÅÙÃ÷, µµ¿ò¸» µîÀ¸·Î ±¸¼ºµË´Ï´Ù. Smart Billing Syste´Â ¾ÖµåÆÅÅ×Å©³î·¯ÁöÀÇ Â÷¼¼´ë IP ÅÚ·¹Æ÷´Ï ¼Ö·ç¼Ç¿¡¼ È¿À²ÀûÀÎ Åë½Å ¿ä±Ý °ü¸®¸¦ À§ÇÑ ¿£ÅÍÇÁ¶óÀÌÁî¿ë ºô¸µ (°ú±Ý) ±â´ÉÀ» ¼öÇàÇÏ´Â ¸®´ª½º ±â¹ÝÀÇ ½Ã½ºÅÛÀÔ´Ï´Ù. ¾ÖµåÆÅ ½º¸¶Æ® ºô¸µ ½Ã½ºÅÛÀº ¸®´ª½º±â¹ÝÀÇ ¼¹ö¿Í À¥ ±â¹ÝÀÇ Å¬¶óÀ̾ðÆ® ¼ÒÇÁÆ®¿þ¾î·Î ±¸¼ºµÇ¾î ÀÖ½À´Ï´Ù. Tariff Management, Billing Policy Management, Access Level Management, System Performance Monitoring Management, Billing Database Backup Management ±â´ÉÀ» Áö¿øÇÏ´Â ¼ÒÇÁÆ®¿þ¾î ÀÔ´Ï´Ù. Smart Attendant Console(IP Soft ÀüÈÁß°è´ë) Àº ¾ÖµåÆÅÅ×Å©³î·¯ÁöÀÇ Â÷¼¼´ë ¸ÖƼ¹Ìµð¾î ÅÚ·¹Æ÷´Ï ¼Ö·ç¼Ç¿¡¼ AP-IP300 °íÇ°Áú IP Àüȱâ¿Í ÇÔ²² ¿¬µ¿µÇ¾î ¼ÒÇÁÆ®¿þ¾î ±â¹ÝÀ¸·Î IP ÀüÈ Áß°è±â´ÉÀ» ¼öÇàÇÏ´Â ¼Ö·ç¼ÇÀÔ´Ï´Ù. Â÷¼¼´ë IP ÅÚ·¹Æ÷´Ï ȯ°æ¿¡¼ »ç¿ëÀÚ ¼ö°¡ ¸¹Àº Á¤ºÎ±â°ü, °ø°ø±â°ü, ±â¾÷ü µî¿¡¼ ¿ÜºÎ·ÎºÎÅÍ µé¾î¿À´Â Àüȸ¦ ¼ö½Å, ±³È¯ ÇÏ´Â Àü´ã Á÷¿øÀÌ ¹Ýµå½Ã ÇÊ¿äÇÏ°Ô µË´Ï´Ù. ¾ÖµåÆÅÅ×Å©³î·ÎÁöÀÇ Smart Attendant Console ¼Ö·ç¼ÇÀº IP ÀüÈ Áß°è ±â´ÉÀ» ÇÊ¿ä·Î ÇÏ´Â Àü´ã ºÎ¼¸¦ À§ÇÑ ¼Ö·ç¼ÇÀÔ´Ï´Ù. »ç¿ëÀÚ ÇÁ¸®Á¨½º º¸µå ±â´É°ú Âø½ÅÈ£ ¶ó¿ìÆñâ´É, ÀüȹøÈ£ºÎ °Ë»ö °°Àº ±âº»ÀûÀÎ IP ÀüÈ ±³È¯´ë ¿ªÇÒÀ» ÇÏ´Â ±â´É ¿Ü¿¡ ¸Þ½ÅÀú ¼ºñ½º ±â´É, ÀüȹøÈ£ºÎ ±â´É, Unified ¸Þ½ÃÁö ±â´É(Voice Mail, Short Message), ¿ø°Ý¹æ¼Û ±â´É, ¾Ë¶÷ µî·Ï ¹× ó¸®, »ç¿ëÀÚÇÁ¸®Á¨½º º¸µå ¹è°æȸé(MAP) Editor µî ´Ù¾çÇÑ ¼ºñ½º¸¦ Á¦°øÇÕ´Ï´Ù. Smart Attendant Console Àº MSÀ©µµ¿ì ±â¹ÝÀÇ PC Ç÷§Æ÷¿È ȯ°æ¿¡¼ ¾ÖµåÆÅ ÀÇ IP-PBX ¿Í IP ´Ü¸» »çÀÌ¿¡¼ ¾ÖµåÆÅ ÀÚü ÇÁ·ÎÅäÄÝÀÎ SSCP (Smart Service Control Protocol) ±â¹ÝÀ¸·Î ¿î¿µµË´Ï´Ù. IP ÀüÈ Áß°è ±â´É¿¡¼ ¹Ýµå½Ã ÇÊ¿äÇÑ ½Ç½Ã°£À¸·Î ÅëÈ Áß Ç¥½Ã °°Àº »ç¿ëÀÚ ÇÁ¸®Á¨½º ±â´ÉÀ» Á¦°øÇϱâ À§Çؼ IP-PBX¿¡ ÇÁ¸®Á¨½º ¼¹ö°¡ žÀçµÇ¾î ¿î¿µµË´Ï´Ù. 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